1. What is Manmode?

Manmode is an online store offering everyday lifestyle products, including mugs, T-shirts, and hoodies. Our goal is to provide practical, stylish, and easy-to-wear products for daily use, gifting, casual outfits, and personal expression.

2. Where is Manmode located?

Manmode’s store address is:
1345 W Lobster Trap Dr, Gilbert, AZ 85233, United States
For customer support, please contact us by email at support@manmode.shop.

3. How can I contact Manmode?

You can contact our customer support team by email: support@manmode.shop

Please include your order number when contacting us about an existing order.

4. What products do you sell?

Manmode sells:

Product availability may change depending on inventory, season, and store updates.

5. How much is shipping?

Manmode offers standard flat-rate shipping for $6.99.

Standard Shipping Cost: $6.99

The shipping cost is displayed at checkout before payment is completed.

6. How long does order processing take?

Our handling time is typically 1–2 business days.

Orders placed after 5:00 PM EST may begin processing on the next business day.

7. How long does delivery take?

Estimated transit time is 2–5 business days after the order has been shipped.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, address issues, or high shipping volume.

8. Which carriers do you use?

Manmode may ship orders through:

• USPS: Standard residential delivery
• UPS: Standard package delivery
• FedEx: Standard package delivery

The carrier used for your order depends on product type, address, package size, and carrier availability.

9. Do you provide tracking information?

Yes. Once your order ships, we will send tracking information to the email address used at checkout. Tracking may take 24–48 hours to update after the shipping label is created or the package is first scanned by the carrier.

10. Why is my tracking not updating?

Tracking may not update immediately for several reasons:

• Carrier scan delay: The package may not have been scanned yet
• Label recently created: Tracking may show limited information at first
• Weekend or holiday: Carrier movement may be slower
• Transit delay: Package may be moving between facilities

If tracking has not updated for several business days, contact us at support@manmode.shop.

11. Can I change my shipping address after placing an order?

Address changes may be possible only before the order enters processing or shipment.

Contact us immediately at support@manmode.shop with your order number and correct shipping address.

12. Can I cancel my order?

You may request cancellation before the order has entered processing or shipment. Cancellation is not guaranteed once fulfillment has started.

To request cancellation, email support@manmode.shop as soon as possible.

13. Can I change the size, color, or product after ordering?

Product changes may be possible before the order enters processing.

Please contact us quickly if you notice an error in your order.

14. What payment methods do you accept?

Manmode accepts secure payment through PayPal, including PayPal account checkout and debit or credit card checkout powered by PayPal.

• PayPal account: Yes
• Visa, Mastercard, American Express, Discover: Yes, through PayPal checkout
• Debit/Credit Card: Yes, through PayPal checkout

For a smooth checkout experience, we recommend using PayPal.

15. Do I need a PayPal account to pay?

Not always. Depending on PayPal checkout availability, customers may be able to pay using Debit or Credit Card through PayPal without logging into a PayPal account. Availability may depend on PayPal settings, location, device, and payment provider approval.

16. Is my payment information secure?

Yes. Payments are processed through secure third-party payment services. Manmode does not store full credit card numbers, debit card numbers, or PayPal login details on our website.

17. What is your return window?

Manmode accepts eligible return requests within 60 days from the delivery date.

18. What items are eligible for return?

Eligible items must generally be unused, unworn, unwashed, undamaged, and in original condition.

• T-shirts/Hoodies: Unworn, unwashed, clean, original condition
• Mugs: Unused, undamaged, safely returned

Items damaged by customer handling, worn apparel, washed apparel, or used mugs may not be eligible for return.

19. How do I start a return?

To start a return, email us at: support@manmode.shop

Please include: Order number, Full name, Email used at checkout, Product name, Reason for return, and Photos (if applicable).

Please do not send items back before receiving return instructions from Manmode.

20. How long does it take to receive a refund?

Approved refunds are processed within 7 business days after the returned item is received, inspected, and approved. Your bank, card issuer, or PayPal may need additional time to post the refund after we process it.

21. Are there any return or restocking fees?

No. Manmode does not charge return processing fees or restocking fees for approved returns.

• Return processing fee: No
• Restocking fee: No
• Refund handling fee: No

Original shipping fees may not be refundable unless the issue was caused by an error on our side.

22. What should I do if I receive a damaged item?

If your item arrives damaged, contact us at support@manmode.shop as soon as possible. Please include your order number, a description of the damage, and clear photos of the item and packaging.

23. What should I do if I receive the wrong item?

If you receive the wrong product, size, color, or quantity, contact us at support@manmode.shop with your order number and photos of the item received. After review, we may offer a replacement, return approval, refund, or another appropriate resolution.

24. My package says delivered, but I cannot find it. What should I do?

Please check your mailbox, porch, side door, garage, package locker, reception area, and nearby delivery spots. You may also ask household members, neighbors, or building staff. If you still cannot locate the package, contact the carrier for delivery details, then email us at support@manmode.shop so we can help review the tracking information.

25. Do you ship internationally?

Manmode currently focuses on shipping within the United States. International shipping may not be available at this time. If your address is not accepted at checkout, it may be outside our current delivery coverage.

26. Do you ship to P.O. Boxes?

P.O. Box delivery may be available depending on carrier acceptance and package type. Some orders may require a physical delivery address. If a shipping address cannot be processed, we may contact you for an alternative address.

27. What happens if my package is returned to sender?

A package may be returned due to an incorrect address, failed delivery attempts, refusal, or carrier issue.

• Incorrect address: Customer may be responsible for reshipping cost
• Refused delivery: Refund may exclude shipping cost
• Failed delivery / Carrier issue: Reviewed case by case

28. Do you charge sales tax?

Sales tax may be calculated at checkout where required by law. The final tax amount, if applicable, will be shown before payment is completed.

29. Can I apply a discount code after placing an order?

Discount codes should be applied during checkout before payment is completed. We may not be able to apply a discount after an order has already been placed. If a code is not working, contact us before completing checkout.

30. How do I report copyright or intellectual property concerns?

If you believe content on https://manmode.shop infringes your copyright or intellectual property rights, contact us at: support@manmode.shop

31. How does Manmode protect customer privacy?

Manmode uses customer information to process orders, provide support, ship products, manage refunds, improve the website, and maintain secure store operations. We do not sell customer payment information. For more details, please review our Privacy Policy.

32. Where can I read your store policies?

You can review Manmode’s main policies on https://manmode.shop, including: Shipping Policy, Return & Refund Policy, Terms of Service, Privacy Policy, Cancel/Change Order Policy, Payment Methods, and DMCA Policy.

33. What is the best way to get fast support?

For the fastest support, email support@manmode.shop and include your order number, full name, and a clear explanation of the issue. Our support hours are Monday – Saturday, 8:00 AM – 7:00 PM EST.