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Shipping Policy

Manmode

Website: https://manmode.shop

Store Address: 1345 W Lobster Trap Dr, Gilbert, AZ 85233, United States

Customer Support: support@manmode.shop

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM EST

1. Overview

At Manmode, we want every customer to enjoy a clear, reliable, and straightforward shopping experience from the moment an order is placed until it arrives at the delivery address. This Shipping Policy explains how we process, prepare, ship, and track orders placed through https://manmode.shop.

Manmode sells everyday lifestyle products including mugs, T-shirts, and hoodies. Each order is handled with care to make sure the correct item, size, design, and quantity are prepared before shipment. Our goal is to provide transparent shipping timelines, clear delivery expectations, and helpful support if a delivery issue occurs.

This policy applies to all orders placed directly through our website. By placing an order with Manmode, you agree to the shipping terms described below.

2. Shipping Area

Manmode currently ships orders within the United States.

Shipping Destination Availability
United States Available
P.O. Boxes May be available depending on carrier acceptance
APO/FPO/DPO Addresses May be limited depending on carrier restrictions
International Shipping Not available at this time

If an address is not accepted during checkout, it may be outside our current delivery coverage or may require correction before the order can be completed.

3. Shipping Cost

We offer a simple flat-rate shipping fee for eligible orders.

Shipping Method Shipping Cost
Standard Shipping $6.99

The shipping fee is shown at checkout before payment is completed. Taxes, if applicable, may be calculated separately depending on the shipping address and order details.

4. Order Processing Timeline

Orders are processed during business days from Monday to Friday. Orders are not processed on weekends or major holidays.

Order Step Estimated Timeline
Order confirmation Sent shortly after successful payment
Handling time 1–2 business days
Shipping transit time 2–5 business days
Total estimated delivery time 3–7 business days

The total estimated delivery time includes both handling time and carrier transit time. Delivery may occasionally take longer due to carrier delays, weather conditions, address issues, high seasonal volume, or circumstances outside our control.

5. Daily Cut-Off Time

Our daily order cut-off time is 5:00 PM EST, Monday through Friday.

Order Placement Time Processing Begins
Before 5:00 PM EST, Monday–Friday Same business day
After 5:00 PM EST, Monday–Friday Next business day
Saturday, Sunday, or holiday Next business day

For example, if an order is placed on Friday after 5:00 PM EST, processing will usually begin on the next business day.

6. Handling Time

Handling time is the period needed to review, prepare, and pack your order before it is handed to the shipping carrier. Manmode’s standard handling time is 1–2 business days.

During handling, we may review:

Review Area Purpose
Product details To confirm the item ordered
Size and color To reduce fulfillment mistakes
Quantity To ensure the package matches the order
Shipping address To help prevent delivery failure
Payment confirmation To confirm the order is ready for fulfillment

Orders containing mugs, T-shirts, and hoodies may require careful packaging because each product type has different handling needs. Mugs may need protective packaging, while apparel items must be prepared neatly and securely for shipment.

7. Transit Time

After your order leaves our fulfillment process and is accepted by the shipping carrier, the estimated transit time is 2–5 business days.

Transit Stage Estimated Time
Carrier receives package After handling is completed
Package moves through carrier network 2–5 business days
Final delivery Based on carrier route and address

Transit time begins once the carrier has scanned and accepted the package. Tracking updates may take some time to appear after shipment confirmation is issued.

8. Delivery Services and Tracking

Manmode ships orders through trusted delivery services, which may include:

  • USPS: Standard residential delivery
  • UPS: Standard package delivery
  • FedEx: Standard package delivery

The carrier used for your order may depend on product type, shipping address, package size, delivery route, and carrier availability.

Once your order ships, a tracking number will be sent to the email address used at checkout. Tracking information allows you to monitor the shipment status as it moves through the carrier network.

9. Tracking Information

After your order is shipped, you will receive a shipping confirmation email with tracking details. Please allow some time for the carrier to update the tracking page after the label is created.

Tracking Status Meaning
Label Created Shipment has been prepared, but carrier scan may still be pending
Accepted / In Transit Carrier has received the package
Out for Delivery Package is scheduled for delivery soon
Delivered Carrier has marked the package as delivered
Exception / Delay Carrier may need more time or additional delivery review

If tracking does not update immediately, this does not always mean the package is lost. Carrier systems may take 24–48 hours to show movement after the first scan.

10. Estimated Delivery Summary

Below is a simple summary of our standard shipping timeline.

Shipping Detail Policy
Handling time 1–2 business days
Transit time 2–5 business days
Total estimated delivery 3–7 business days
Shipping cost $6.99 flat rate
Cut-off time 5:00 PM EST
Processing days Monday–Friday
Support hours Monday–Saturday, 8:00 AM–7:00 PM EST
Carriers USPS, UPS, FedEx

These estimates are provided to help customers understand when an order may arrive. They are not a guaranteed delivery date, as carrier delays can happen.

11. Order Confirmation

After placing an order at https://manmode.shop, customers should receive an order confirmation email. This email confirms that the order was successfully received.

Please review the confirmation email carefully, including:

Detail to Review Why It Matters
Customer name Helps ensure correct shipment identity
Shipping address Prevents failed delivery
Product type Confirms mug, T-shirt, hoodie, or other item
Size and color Important for apparel orders
Quantity Confirms number of items purchased
Email address Used for tracking and support updates

If you notice an error, contact us as soon as possible at support@manmode.shop. We can only make changes before the order has been processed or shipped.

12. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Manmode is not responsible for delivery issues caused by incorrect, incomplete, or outdated address information provided by the customer.

Examples of address issues include:

  • Missing apartment or unit number: Carrier may be unable to deliver
  • Incorrect ZIP code: Package may be delayed or returned
  • Wrong street number: Package may be delivered to the wrong location
  • Old address: Package may be shipped to a previous residence
  • Business address without company name: Delivery may be delayed

If a package is returned to us because of an incorrect or incomplete address, we will contact the customer when possible. Additional shipping fees may apply if the order needs to be reshipped.

13. Address Changes After Ordering

If you need to correct or update your shipping address, contact us immediately at: support@manmode.shop

Please include your order number and the correct address. Address changes are not guaranteed once an order has entered processing or has been shipped.

Order Status Address Change Possibility
Order received, not processed May be possible
Order in processing Not guaranteed
Order shipped Not possible through Manmode
Package in transit Customer may contact the carrier directly

Once a package is in the carrier’s possession, Manmode cannot reroute or change the delivery address.

14. Delayed Shipments

Most orders arrive within the estimated delivery window, but delays may occasionally occur. Delays can be caused by carrier volume, severe weather, holidays, incorrect address information, transportation issues, or local delivery disruptions.

Cause of Delay Explanation
Weather events Storms or unsafe travel conditions may affect carrier routes
Holiday volume High order volume may slow carrier movement
Address problems Missing or incorrect address details may delay delivery
Carrier routing Packages may be rerouted through different facilities
Local disruptions Regional delays may affect final delivery

If your tracking has not updated for several business days, contact us at support@manmode.shop and we will help review the available information.

15. Delivered but Not Received

If tracking shows that your package was delivered but you have not received it, please take the following steps:

  1. Check around your mailbox, porch, front door, side door, garage, package locker, or reception area
  2. Ask household members, neighbors, building staff, or office staff
  3. Review the tracking page for delivery notes
  4. Contact the carrier for delivery confirmation
  5. Contact Manmode support for further assistance

Sometimes carriers mark a package as delivered shortly before the package is physically placed at the address. Please allow a short period for final delivery if this happens.

Manmode is not responsible for packages stolen, misplaced, or removed after the carrier marks them as delivered, but we will do our best to help you review the situation.

16. Lost Packages

A package may be considered potentially lost if tracking stops updating for an extended period or the carrier cannot confirm its location. If you believe your order may be lost, contact us at support@manmode.shop with your order number and tracking number.

We may ask you to allow the carrier additional time to complete its investigation. Depending on the situation, we may help you with carrier claim guidance, replacement review, or another reasonable resolution.

Situation Support Action
Tracking stopped moving We review tracking details
Carrier delay shown We may advise waiting for carrier update
Carrier confirms issue We review possible next steps
Customer provided wrong address Resolution may be limited

Each case is reviewed based on tracking records, carrier information, and order details.

17. Damaged Packages During Transit

We package orders carefully, but damage can occasionally happen during transit. If your item arrives damaged, please contact us as soon as possible at support@manmode.shop.

To help us review the issue, please include:

Required Information Purpose
Order number Helps us locate your purchase
Photos of the damaged item Shows the condition of the product
Photos of the packaging Helps determine shipping damage
Description of the issue Explains what happened

For mugs, photos of both the product and the protective packaging are especially helpful. For T-shirts and hoodies, photos should clearly show any visible damage or defect.

18. Multiple Items in One Order

If your order contains multiple items, they may be shipped together or separately depending on fulfillment needs, packaging requirements, and carrier availability.

Order Type Possible Shipping Method
Multiple apparel items May ship together
Mug plus apparel May ship separately for protection
Large order May be split into multiple packages

If your order ships in multiple packages, you may receive more than one tracking number. Different packages may arrive on different days.

19. Product Packaging

Manmode uses suitable packaging based on product type. Our goal is to protect the item while keeping the package practical for delivery.

Product Packaging Consideration
Mug Protective packaging to reduce breakage risk
T-shirt Folded and packed securely
Hoodie Folded and packed to protect fabric
Mixed order May require separate packaging

Please open packages carefully, especially when using scissors or blades, to avoid accidentally damaging the product inside.

20. Business Days and Holidays

Business days are Monday through Friday, excluding major U.S. holidays. Although our customer support is available Monday through Saturday, order processing and carrier movement may be limited on weekends and holidays.

Day Processing Status
Monday–Friday Orders processed
Saturday Support available, standard processing may be limited
Sunday No standard processing
Major U.S. holidays No standard processing

Orders placed during holidays or peak shopping seasons may require additional time.

21. Customer Support for Shipping Questions

For shipping-related questions, please contact Manmode at:

Email: support@manmode.shop
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM EST
Store Address: 1345 W Lobster Trap Dr, Gilbert, AZ 85233, United States

When contacting us, please include your order number so we can assist you more efficiently.

Helpful details to include:

Information Why It Helps
Order number Allows us to find your order
Tracking number Helps review carrier status
Customer name Confirms order ownership
Shipping address Helps identify delivery issues
Photos, if relevant Useful for damage or delivery concerns

We aim to respond during our support hours as quickly as possible.

22. Refused, Unclaimed, or Returned Packages

If a package is refused, unclaimed, or returned to sender, we will review the reason based on carrier information. Returned packages may occur due to address problems, failed delivery attempts, refusal by recipient, or carrier restrictions.

Return Reason Possible Outcome
Incorrect address Customer may need to pay reshipping cost
Refused delivery Order may not qualify for shipping refund
Unclaimed package Reshipping may require an additional fee
Carrier unable to deliver We review case details

Shipping fees are generally non-refundable once the package has been shipped, unless the issue was caused by an error on our side.

23. Shipping Restrictions

Some delivery locations may be restricted or unavailable depending on carrier service areas. If we are unable to ship to the address provided, we may contact the customer for an alternative address or cancel and refund the order if shipment cannot be completed.

Restrictions may apply to:

Location Type Possible Limitation
Remote areas Longer delivery time
P.O. Boxes Carrier availability may vary
APO/FPO/DPO May require additional time or may not be available
Incorrect addresses Shipment may be delayed or returned

Customers should ensure their shipping address is complete and deliverable before placing an order.

24. Shipping Policy Updates

Manmode may update this Shipping Policy from time to time to reflect operational changes, carrier updates, service changes, or legal requirements. The latest version will be posted on https://manmode.shop.

Customers are encouraged to review this policy before placing an order. The version available at the time of purchase will generally apply to that order.

25. Contact Information

For any shipping questions, delivery concerns, tracking issues, or address correction requests, please contact us:

Manmode

1345 W Lobster Trap Dr, Gilbert, AZ 85233, United States
Email: support@manmode.shop
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM EST

We appreciate your trust in Manmode and are committed to providing clear communication, careful order handling, and dependable shipping support for every mug, T-shirt, and hoodie order.

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